How to reverse a batch payment in inFlow
If you have accidentally paid for the wrong order or entered the incorrect amount in a batch payment, follow the instructions below to reverse it.
Please note: This feature is only available in inFlow Inventory for Windows.
Reversing a batch payment
- Go to Main Menu > Sales > Customer List and find the customer whose payment you need to correct.
- Double-click on the customer name to bring up the record, then click on the Payment History tab at the bottom right.
- In this table, look for the Batch Payment you want to reverse and double-click on it.
- Click the arrow button beside OK and select Delete Batch Payment.
This removes the payment on all affected orders, so if you only need to correct the payment of a single order, you will need to re-complete the batch payment for the other orders to remain paid.
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