An Administrator is the person or persons in charge of your company’s inFlow account. Generally, this is the person who first sets up your inFlow account and manages its operation.

Multiple administrators can be on the same account, and you’ll need to know who your administrator is to access sensitive account information or make changes.

Help me find my administrator

Your administrator(s) would be someone associated with your company. For security reasons, we can’t confirm your administrator(s)’ identity(ies) when you get in touch with the inFlow Community & Support team, but here are some ideas of who to ask:

• The person who gave you your username and set up the account.
• Someone in your IT department or Help desk.
• Your business owner or cardholder.
• Someone in accounting or HR who made the purchase.

What can my administrator do?

• Ask for or confirm sensitive account information
• Make changes to the account directly or through the inFlow support team
• Add or remove team members
• Restrict what team members can do
• Access and edit the Online Showroom

Only inFlow administrators can make changes/access sensitive information on your inFlow account. So, if you’re speaking with the inFlow team, we’ll have to get confirmation from an administrator before making account changes. Be sure you have that access OR have an admin you can reach out to!